Welcome to MRL Network Solutions
MRL Network Solutions is a customer-driven and customer-focused IT Solutions company offering service and support to small and medium-sized businesses in the Rocky Mount-Wilson area. We work closely with our clients to understand their individual business and technology needs and then customize our solutions to meet those needs.
Define Customer-Driven and Customer-Focused.
MRL Network Solutions believes that customer-driven and customer-focused are two similar yet distinct concepts.
Customer-driven means that every client is different and needs to be treated as such. In an ever-changing technology landscape, client needs are very important. MRL Network Solutions works closely with our clients to understand their individual business and technology needs and then customizes our solutions based on those needs.
Customer-focused means that customer satisfaction is the single most important element in our relationship. MRL Network Solutions uses tools to help manage seemingly simple concepts like timely follow-ups and regularly scheduled meetings to ensure our clients’ complete satisfaction.
Our company has enlisted the help of MRL Network Solutions for several years. Often times, they are able to solve the "Simple" issues over the phone by talking us thru the solution. When this is not possible, they make every effort to get to us ASAP. They have always provided a solution to our situations.
- Gregory Johnson
Project Engineer/ Sunbelt Rentals Inc. dba Precision Steel Works
Who is Our Perfect Client?
A perfect client for us is a small to medium-sized business which is reliant upon technology but doesn’t have a full-time in-house technology resource. We basically function as our client’s IT department.
Over 30 Years of Experience in the Technical Field in the Rocky Mount, Wilson, Tarboro and Roanoke Rapids Area
Rocky Mount is home – family is here, home is here. We shop locally. We believe in doing business with those who do business with us.
Peace of Mind Means Choice
Many of the services included in Total IT Management are available a la carte. We’ll work closely with you to make sure your particular needs are met. To get the IT support your business needs, trust MRL Network Solutions to deliver flexible and simple solutions.
When business first started MRL Network Solutions handled the IT. They did it right, on time and under budget. That was in 2013 and we are still pleased with their service.